Shipping Policy
Shipping Time frame
-
Orders are processed and shipped within 2-4 working days from the date of confirmation.
-
Working days exclude weekends and public holidays.
Delivery Areas
-
We deliver to most locations across India. If your area is not serviceable, you will be notified at the time of placing the order.
Shipping Charges
-
Free Shipping: On orders above ₹999.
-
For orders below ₹999, a nominal shipping charge will be applied based on your location and order weight. The applicable charges will be displayed at checkout.
Tracking Your Order
-
Once your order has been shipped, you will receive a tracking ID via email or SMS. You can use this ID to monitor the status of your delivery.
Delivery Delays
-
While we strive to meet our shipping timelines, unforeseen circumstances such as natural disasters, strikes, or operational issues may cause delays. In such cases, we will notify you promptly.
Undeliverable Packages
-
If a package is returned to us due to incorrect address details or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping charges may apply in such cases.
Customer Support
-
For any queries related to shipping or delivery, please contact us at:
-
Email: sales@zipzoop.in
-
Phone: +91-8855076155
-
Thank you for choosing ZipZoop. We hope to bring joy to your taste buds with every order!